> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.kalendes.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Comment envoyer un avis client ?

Pour envoyer un avis client, il faut encaisser le client.

Sur le ticket de caisse, il vous suffit de cocher le bouton **"Enquête de satisfaction"** :

![](https://storage.crisp.chat/users/helpdesk/website/d87ca2d7e0599000/image_167wi3p.png)